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Returns & Exchanges
We want you to love your signature scent. If you are not completely satisfied, we accept returns of unopened and unused products within 30 days of delivery.
1
Initiate Return
Log into your account and select the 'Return' option next to your order or contact our support team.
2
Pack Securely
Place the item in its original brand packaging and secure it within a sturdy shipping box with protective padding.
3
Label and Ship
Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location.
4
Inspection & Refund
Once received, our team will inspect the item. Approved returns will be refunded to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing