Frequently Asked Questions
Find answers to common questions about our premium fragrances
Are your fragrances authentic?
Yes, all products sold on FragFlex are 100% authentic, sourced directly from authorized distributors or the original brands.
What is the difference between EDT and EDP?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%) compared to Eau de Toilette (EDT) (5-15%), resulting in a longer-lasting scent profile.
How should I store my perfume to ensure longevity?
Keep your bottles in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
Do you offer fragrance samples?
We offer curated discovery sets and individual 2ml samples for most of our top-selling scents so you can test them before committing to a full bottle.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modification requests.
Why does my perfume smell different than my last bottle?
Fragrances can undergo reformulations by the manufacturer, or natural ingredients may vary slightly by batch. Additionally, aging and storage conditions can affect the scent profile.